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Washing Machine Troubleshooting Tips









Why is my washer not working?

(1) Make sure the power cord/cable is plugged into the working electrical wall socket.
(2) It is better to check the appropriate circuit breakers or fuse of the fuse box and reset if necessary.
(3) Select the cycle you want by turning the control knob, close the lid and pull out the knob.
(4) If the washer has feather touch buttons, be sure to press them firmly. The washer would start. (For the purpose of safety, the lid must be closed for the washer to stir and/or spin.)
(5) It is possible that the lid switch, that prevents the washer from spinning when the lid is open, could be malfunctioning. If that happens, a built-in mechanism - brakes will be applied and washer will stop washer operations until the lid switch is repaired/replaced.

Why is my washer not spinning or draining?

(1) First check the wash load/laundry. If it is unevenly distributed in the tub making it unequal, rearrange it, close the lid again.
(2) Make sure your washer is leveled and you have filled sufficient water in the tub for that size of wash load/laundry. Insufficient water can make imbalance.
(3) Make sure the power cord/cable is plugged into the working electrical wall socket.
(4) It is better to check the appropriate circuit breakers or fuse of the fuse box and reset if necessary.
(5) Inspect the drain hoses and remove any bends. Inspect the drain system, too - if it's clogged.
(6) Then close the washer lid and pull out the knob to start it. For your safety, the washer will not spin unless the door is closed.
(7) Excessive foam can also cause this problem. If you find it to be the solution, rewash the clothes with plain water. For future, ensure use of correct amount of detergent with low-foam.
(8) It is possible that the lid switch, that prevents the washer from spinning when the lid is open, could be malfunctioning. If that happens, a built-in mechanism - brakes will be applied and washer will stop washer operations until the lid switch is repaired/replaced.

What is wrong - my washer has stopped without complete cycle?

(1) First check the wash load/laundry. If it is unevenly distributed in the tub making it unequal, rearrange it, close the lid again.
(2) Make sure your washer is leveled and you have filled sufficient water in the tub for that size of wash load/laundry. Insufficient water can make imbalance.
(3) Make sure the power cord/cable is plugged into the working electrical wall socket.
(4) It is better to check the appropriate circuit breakers or fuse of the fuse box and reset if necessary.
(5) Select the cycle you want by turning the control knob, close the lid and pull out the knob. The washer would start. (For the purpose of safety, the lid must be closed for the washer to stir and/or spin.)
(9) The washer may be in a pause or a soaking mode in the cycle selected by you. Wait for a short while and see if your machine restarts.
(10) It is possible that the lid switch, that prevents the washer from spinning when the lid is open, could be malfunctioning. If that happens, a built-in mechanism - brakes will be applied and washer will stop washer operations until the lid switch is repaired/replaced.

Why is water leaking from my washer on the floor?

There are following possible reasons for a washer to leak the water on to the floor.
(1) Make sure that proper slope is given to drain hose and that there are no bends.
(2) Start the washer after checking all the hose connections to be tight.
(3) Then make sure the open end of the drain hose is correctly inserted into the drain line of house/bathroom and secured in place.


Why is my washer making noise? Or Why does my washer shake & vibrate?

(1) Refer to user manual supplied with the washer
(2) Make sure that the washer is leveled properly as explained in the user manual.
(3) Next, check the leveling legs and the leveling leg lock nuts are tightened.
(4) Make sure to fill sufficient water in the tub for that size of wash load/laundry. Insufficient water can make imbalance and then noise/banging.
(5) Then, ensure the floor supporting the washer is sturdy and properly supported.
(6) Finally, look inside at the load you're washing. If clothes are entangled and bundled to one side, they can cause the washer to imbalance and shake. In rare cases this happens with light loads of clothing.

Why is my washer not filling-up with water?

(1) Make sure the power cord/cable is plugged into the working electrical wall socket.
(2) It is better to check the appropriate circuit breakers or fuse of the fuse box and reset if necessary.
(3) Select the cycle you want by turning the control knob, close the lid and pull out the knob.
(4) Take a look at the inlet hose (which is connected to your water tap from your washer) and straighten it if required.
(5) In case it still doesn't fill the water, turn off the tap and disconnect the hose.
(6) Clean the hose filter screen to remove any dirt/foreign material/blockage that could have plugged the water line.
(7) Then replace the filter screen, reconnect the hose, turn the tap again to on position, close the lid and start new cycle.

Why are stains appearing on after washing?

While it is rare for a washer to stain clothes, identifying the specific source of the stain can be a strenuous task. Stain identification is complicated as many substances (beverages, foods, cooking oils, medicines, hair care products, etc.) are clear when they come in contact with the clothes, then the heat of washing causes it to appear due to oxidation.

The right way to identify stains is to look for evidence, which indicates the most sensible source. Note following to identify common stains. - Fabric Softener Stains, Rust Stains, Mildew Stains.

You can also identify stains by noticing certain patterns. More clue in identifying stains:
Location of the Stain(s), Number of Clothes Stained, Clustered Stains, Pinched Stains, Colored Stains, and Soil Transfer

Why is fabric getting damaged in washing machine?

Normally, the damage to the fabric of varied type due to washing machines is very rare. It can damage during the washing process. In general, fabric damage is caused before the item is washed and/or due to oversights in washing procedures.

In many ways clothing can get damaged with holes, tears, apart from

Due to normal use and wear, fabric-its threads eventually become old that leads to easily torn under stress. Clothes like towels and bed sheets are most common in this group. Collars and cuffs of shirts are usually damaged due to abrasion during normal wear especially with high sweat.

Contact with strong chemicals like undiluted bleaching agents, battery acid, hydrogen peroxide, hair dyes etc., can result in holes and tears. On select occasions, the tearing happens over a long time of usage; not instantly, or after a number of washings as the edges around the holes become weak and tears without difficulty.

Incorrect use of chlorine-based bleach is also a usual reason of clothes tearing. Dilute bleach in water as recommended by a manufacturer before adding to a washing machine without a dispenser. One more care, to add the bleach before placing clothes into the washtub to avoid spilling it on the clothes due to error.

Snags in cotton knit wears are unnoticed prior to washing, but creates small holes after washing or drying/spinning. Zippers and small hooks especially of ladies wear can also snag so, close all zippers, hooks etc. Hairpins, ornaments etc. may damage fabrics in the same way. Remove any such items before washing.

When excessive wash load is placed in washtub, they do not move freely resulting into undue scratching. For better performance, a washing machine should be loaded carefully with dry, unfolded clothes, allowing clothes to freely float in the washtub. Always use adequate quantity of water for a particular wash load.

Tearing and discoloration can also happen to clothes exposed to sunlight for a long time and regularly because the fibers become weak due to sunlight and the stress of washing or even dry-cleaning may cause holes and tearing.


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